Aim

To meet timely redress of grievances and concerns by learners as and when they arise.

Objectives

• To provide a platform where students can voice their concerns and complaints regarding academic and non-academic matters.
• To ensure that all grievances are addressed fairly and impartially, and the process remains transparent to all parties involved.
• To create a positive and conducive learning environment by resolving issues amicably, thus preventing potential conflicts and maintaining a peaceful academic environment.
• To addressing grievances promptly can help reduce stress and anxiety among students, contributing to their overall well-being.
• To build trust among students towards the college administration by demonstrating commitment to resolving their issues in a timely and effective manner.
• To use the feedback and data from grievances to identify areas of improvement in college policies, procedures, and the overall functioning of the institution.

Rules

• The committee will deals with all genuine grievances of learners of the college.
• All complainants should file their grievances either by writing in paper to the committee or by online on the website of the college.
• The committee will meet at least once in a month to resolve the grievances.
• The student shall bring up his grievances in the prescribed format immediately to the grievance cell without fail. The number of grievance settled or pending will be report to the Principal in every month.
• A box marked ‘Grievance Box’ is placed on the ground floor. Any student may put in their case/concern with name, date and class in the grievance box. Confidentiality and privacy is maintained.
• One may refer to the University Circular for more details regarding the grievance redressal process.
• Online Students Grievance Redressal Portal Facility.
• For students/prospective students of the college : In case of any grievances as given in the UGC (Grievance Redressal) Regulations 2012 circular, with links provided below you can access the Online Students Grievance Redressal Portal on the College website to lodge the grievance.
• UGC Circular on Online Students Grievance Redressal Portal Facility
• Mumbai University Circular for Procedures & Directives of College Grievance Redressal Cell (CGRC)
• Students having grievances of any nature, kindly fill up the form

Composition College Grievance Redressal Cell